8–11 days in total: 1–3 days to prepare, then 7–8 days for delivery. These are calendar days.
Every piece ships direct from our maker rather than sitting in a warehouse. That adds days, and it is also why we can offer this quality at this price.
Free on every UK order.
The United Kingdom only, for now.
Every product page lists real measurements in centimetres — chest, length, shoulder and sleeve. Measure a garment you already own and compare. That is more reliable than guessing from S, M or L.
Yes. You will get a tracking number by email when it is dispatched, and you can check the status any time on our Track Your Order page.
You have 30 days from delivery to return it, unworn and with tags attached. Return postage is yours unless the item was faulty.
Email us with a photo and your order number. We will replace it or refund you in full, and we cover the return cost.
Within 24 hours of ordering, as long as it has not been prepared for dispatch.
Within 7 days of your return reaching us and being checked.
Email info@ashfordandwinslow.com. We reply within 12 hours on business days.